Security for every type of CRM access
Humans are no longer the only ones accessing your CRM. APIs, AI agents, automation platforms, and MCP servers all operate with legitimate credentials — often with little oversight. CRMSentry gives security teams visibility into all of them.
Your CRM has more than human users
Modern CRM environments are accessed by far more than the people you employ. APIs, integration platforms, autonomous AI agents, MCP-connected tools, and service accounts all operate through legitimate credentials — often with little visibility into what they're doing.
CRMSentry correlates behavioral signals across identities, sessions, and access patterns to surface activity that warrants investigation — whether it originates from a human, an automation, or an AI agent acting on behalf of a human account.
Explore API & AI SecurityAPI and AI security risks CRMSentry addresses
Service account privilege creep
Integration users often accumulate permissions over time. CRMSentry surfaces service accounts with more access than their function requires.
AI agent acting outside expected scope
AI assistants that read records for a stated purpose may also write, export, or access sensitive objects. CRMSentry tracks what they actually do.
API credential sharing
When multiple applications or users share a single API credential, individual actions become invisible. CRMSentry flags shared credentials and abnormal access patterns.
MCP-based privilege escalation
MCP servers can operate with the permissions of the user who connected them. CRMSentry detects MCP activity patterns and evaluates the risk of connected servers.
Bulk extraction via API
Automated tools can extract large volumes of CRM data faster than any human could. CRMSentry detects volume spikes and bulk access patterns in API traffic.
Automation disguised as user activity
Some automations operate through human-named accounts rather than dedicated service accounts. CRMSentry identifies probable automation activity regardless of account name.
Assess your CRM security posture
A CRM Security Assessment evaluates your environment across six risk domains and delivers prioritized findings your team can act on.